In this area WAI-WIZE provides Factory Certified and Industry Certified Field Service Technicians at strategic customer locations to assist the customer in the day-to-day operations and maintenance of their system.

Activities includes:

• System Performance Monitoring and Reporting
• Move, Add, and Change (MAC)
• Remedial Maintenance
• Preventative Maintenance

These activities insure our customers a high state of reliability and availability on their respective system.

Technical Training
The industry is changing very rapidly. Technologies, systems and vendors abound. Users need to keep abreast of technology to manage change. On-going training from WAI-WIZE is one answer. Proper training relative to networks should be customized and focused. In running a critical network, there is no room for generalities. WAI-WIZE will provide operational, technical, managerial and executive training tailored to a customer’s specific business environment and needs.